Scorecards and Strategy Maps: Understanding the Tools that Drive Strategy Execution
Dr. Ferdinand Tesoro, Director, WellPoint Dental and Vision Planning and PMO
This interactive, experiential, and insightful session will answer the following questions: How do you ensure that you have the right strategy for your organization? What are leading and lagging performance measures and how are they used effectively? How did the WellPoint Dental and Vision organization utilize the Value Chain, Balanced Scorecard and performance indicators to generate business results and shareholder value?

Improving and Building Upon Performance Reporting Capabilities
Rebecca Moehring, Enterprise Architect, American Electric Power
Predictability is essential in protecting an organization from losses and diminished performance. Through analytics, decision-makers can gain the insight they need to drive improvements. In this session, you will learn how to use analytics to enhance your organization’s performance reporting capabilities.

Web Analytics: Creating and Seizing Game-Changing Opportunities
Paul Botto, Analytics Team Leader, Google
Understanding your company’s website and its ability to attract web traffic is crucial in driving business opportunities. Through establishing web analytics and measuring the effectiveness of your website, you can gain the deep understanding of internet users you need to drive performance.

Best Practices for Operationalizing Strategy
Alex Urmersbach, Senior Vice President,
Strategic Planning and Organizational Effectiveness, Countrywide Financial
Why are some companies more successful than others in executing strategy? What are the underlying capabilities, tools and methods that foster a high implementation rate of strategic deliverables? In this case study, you will learn about the performance management systems for strategic planning that consistently deliver results for Countrywide.

Utilizing Data and Dashboards to Drive Organizational Alignment
Todd Birchenough, Program Director, Unisys
Managers have access to more information than ever before and, as a result, strategy execution has become reality for all organizations. In this session, you will learn to use data and dashboards to enhance decision-making and align people to organizational strategy.

Articulating the Corporate Strategy
Kirk Gould, Sr. Performance Consultant, Arizona Public Service
Missed opportunities and lagging performance are often the potent symptoms of an inability to execute strategy. The secret to any successfully implemented strategy is communication and articulation. People at all levels of an organization must understand the strategy in order to drive change. In this session, you will learn how to effectively communicate and explain strategy to constituencies throughout the organization.

Process Measurement
Garry Lewicki, Quality Systems Specialist, The Boeing Company
Learn to build a foundation for operational excellence through measuring performance, understanding strategy and continuously driving improvements.

Developing Strategy-Focused Performance Measures
Dr. Dean Spitzer, Performance Management Thought Leader, IBM Almaden Research Center
Learn to integrate performance management and corporate strategy to create performance measures that truly reveal just how well your organization is executing strategy.

Global Talent Management: Linking Global Talent Management to Succession Planning
Dr. Ted Nouryan, Director, Organization Effectiveness, Arrow Electronics
The global enterprise always needs the right people at the right place at the right time. Learn how Arrow Electronics is able align its workforce, ensure a pipeline of talent and maintain productivity across cultural and geographical lines.

A New Model for Succession Planning and Talent Management
Dr. David Hatch, Former Vice President, IBM, Formerly of Organization and Development Management Group, PepsiCo
Today’s dynamic, global world calls a new model for talent management; one based more on focused assessment of potential, talent pools, experience-based learning, and integration with other systems. This session discusses what successful companies have done, and how you can redesign your company’s talent management system to build a stronger development culture and strengthen your company’s talent bench strength.

The Deadly Sins of Performance Measurement
Carole J. Haney, Quality Systems Specialist, The Boeing Company
Learn to avoid the biggest mistakes organizations make in measuring and assessing their business processes.